Need assistance? Let us help you today. By Phone:
Automated Assistance: 877-722-7299
Repair/Insurance Checks: 866-447-8072
Customer Service: 866-644-7687
Bankruptcy Department: 800-993-1858
Our automated access is available 24 hours a day, seven days a week. If you would like to speak to a representative, we are available during the following times (Eastern Time).
Monday – Thursday
8 a.m. – 10 p.m.
8 a.m. – 8 p.m.
8 a.m. – 1 p.m. By email:
Send us an e-mail
, and we reply to you within two business days. Loss Payee for insurance purposes must be listed as:
Regional Acceptance Corporation
PO Box 6000
Winterville, NC 28590
Comprehensive & Collision coverage must be maintained during the term of your loan.