Customers

At Regional Acceptance, we believe every single interaction with a customer is an opportunity to provide an unmatched service experience.  It is our desire to serve you to the best of our ability and to fully understand your needs.  It is our business to assist people with their car or truck purchases through our dealer relationships.  Ultimately, our dedicated and competent associates are here to serve you.

That’s why we actively choose to be transparent in our dealings and go a step further to make sure your financing transaction is accomplished quickly and easily with your dealer.  Once you have been approved, we will go through the entire process with you so you will know exactly what to expect.  We will gladly answer any question that you might have about the amount financed, your payment, rate and term of your loan.

 As always, please feel free to contact us with any questions,  our associates are standing by to help you.

Access Your Account

Access your account to make a payment, view your loan balance, or see your payment schedule on an existing Regional Acceptance automobile loan.

Payment Options

Regional Acceptance provides a wide selection of options for making your monthly payment.

Make A Promise To Pay

If you feel you cannot meet the outlined payment obligations for your loan, you can speak to a member of our team about a promise-to-pay option.

Customer Service

For your convenience, many of our services can be found online to help you set up your account, make payments, select payment options, and request any necessary changes to your information.

Go Paperless

Take advantage of online statements. It's fast, secure and convenient.

Credit Education

Your credit score is one of the single most important identifying pieces of information about you.  With credit and financing playing such a necessary role in today’s economy, it is imperative to not only know your score but understand the meaning behind the numbers. Explore our credit education section to learn more about what your score means, the lending process, and more specific questions regarding the loans Regional Acceptance offers.

Financial Tools

At Regional Acceptance, we’re proud to be affiliated with BB&T, with one of the nation’s leading financial institutions. We want to help you make the most out of your finances with valuable tools and calculators that make budgeting for spending, saving for the future and paying off debts simple and straightforward.

Auto Buying Resources

Not sure where to turn to find and finance your next vehicle? Let us offer some help. We have identified and provided you with some websites and auto loan calculators you might find useful.

FAQs

What will my interest rate be? What are my payment options for my loan? How do I obtain my account information?  Our experts have the answers to some of your most common lending questions.


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