Can I make my payments online?
Yes, please click here and you will access our online payment page which allows you to make payments via
credit card.
How can I make my monthly payment by an electronic draft from my checking
account?
Click here to
set-up or access your account online.
You can then obtain a copy of our Electronic Draft Enrollment form. Once the
form is completed and returned to us, along with a copy of the voided check, an
electronic draft will be set-up from your checking account. Electronic Drafts
provide a more efficient way of making payments and also helps avoid potential
late fees. For draft assistance you can call 866-644-7687.
Office Hours:
Monday - Friday, 8:30 a.m. – 5:30 p.m., (EST)
What payment methods does Regional accept?
In addition to accepting payments online and by automatic electronic draft, Regional accepts checks, check-by-phone, MoneyGram, Visa, and Master Card.
What should I do if my car is damaged in an accident?
If your car
sustains physical damage in an accident, you should report the claim to your
insurance company and call us at 866-447-8072 so that we may assist you.
Office Hours:
Monday - Friday, 8:30 a.m. – 5:30 p.m., (EST)
How do I notify Regional of a Change in Physical Damage Insurance?
If you change
your physical damage auto insurance company, please notify us by calling
866-644-7687. It is important to provide us with the updated information when
the change is made and not wait until a problem arises
What is the loss payee address for my auto insurance policy (comprehensive/collision)?
Regional Acceptance Corporation
PO Box 6000
Winterville, NC 28590
How do I notify Regional of a Change of Address?
You can make a
change to your current mailing address by clicking here
and setting up
or accessing your account information online.
What should I do if I know I can't make my scheduled payment?
Please take the initiative and contact Regional through your
local branch office.
Often times arrangements can be made to relieve your financial pressure if you make the effort to call.
How can I obtain information on my current balance?
You can obtain current balance information by accessing your account information online
by clicking here.
Or, you can call your local Regional branch office.
What is Regional's Privacy Policy?
Regional takes its privacy commitment to its customers very seriously. To review our privacy policy
please click here.
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