Ways to Pay
- Auto App
- Payment Portal
- Auto Pay
- Phone or Mail
- Western Union or MoneyGram
Pay on the go
The flexibility to pay is at your fingertips with a variety of payment types.
Flexible payment options
With one tap, you can quickly chose between one of the following:
- Debit card
- Bank account (checking or savings)
- Credit card (Visa ®, Mastercard ® and Discover ®are accepted)
You also have the options for Promise to Pay (for eligible customers) and Auto Pay.
Find answers to frequently asked payment questions.
Where can I find my payoff amount?
Your payoff amount can be found in our Auto app, the Payment Portal on the account information page, on your monthly billing statement or by calling our 24/7 automated assistance at 877-722-7299.
Are there penalties for paying off my account early?
No. There are no penalties for making payments early or paying off your account early.
Where can I send my payoff amount?
Please use the appropriate address for your chosen delivery method.
Can I make a payment at a BB&T bank because RAC is an affiliate?
No. However, there are a variety of other payment options.
Can I be notified by email when payments are due?
Yes. Log in to your account where you can enroll in eStatements by choosing Go Paperless Now to enroll in electronic statement notification.
Find answers to frequently asked Auto Pay questions.
How does Auto Pay work?
Once you sign up, we'll automatically deduct the exact amount you entered from your designated account on your draft date each month.
Why should I sign up for Auto Pay?
You'll no longer have to write a check each month for your auto payment, and you’ll have peace of mind knowing that your payment is being made automatically, on time and through a secure method.
Does Auto Pay cost anything?
There's no charge to set up or use Auto Pay.
How can I set up an Auto Pay or my payment?
You can set up an automatic monthly draft to debit your bank account on or before your due date by logging in to our Auto app or Payment Portal.
Allow 5 business days prior to your requested draft date to process your request. There is no fee with this payment option.
How close to my payment due date can I set up Auto Pay?
Please allow 5 business days prior to your requested draft date to process your request to help ensure your payment isn't late.
What happens if I change my bank?
To avoid late payments if you change banks/accounts, you can easily and securely manage your Auto Pay account information by logging in to the RAC Auto app, Payment Portal or by contacting us by phone.
Can I set my draft up for more than my monthly payment amount?
Yes. You can set you your draft for amounts above your minimum monthly payment.
How do I cancel or change my Auto Pay?
You can make changes to your Auto Pay in our Auto app, through the Payment Portal or by calling us at 877-722-7299.
Pay by phone with our 24/7 automated assistance
Loans are subject to credit approval.
Regional Acceptance Corporation is an affiliate of Branch Banking and Trust Company(opens in a new tab), member FDIC.
Branch Banking and Trust Company is now Truist Bank. Learn more(opens in a new tab)
BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing.