You can request to extend (postpone) one or more payments until the end of your contract. We are experiencing higher than normal call volumes and invite you to use our convenient digital channels to manage your account with our RAC Mobile App or RAC Web Account. Login or click here to create a RAC Web Account to request an extension if you are eligible.
Your account information is also available 24/7 through our automated phone system by calling 877-722-7299.
Keeping you informed
Our Executive Leadership and business readiness teams are monitoring the situation and are in close contact with health authorities, including the <Centers for Disease Control and Prevention (CDC), to ensure we’re acting on the latest guidance and information.
We’re committed to keeping you informed through this rapidly changing situation. As it evolves, you can always find the latest information on Truist.com. Please do not hesitate to contact us if we can be of assistance with any of your banking needs.
For the latest information about COVID-19, please visit <cdc.gov or your local health department website.