Coronavirus Information

Payment assistance

You can request to extend (postpone) one or more payments until the end of your contract. We are experiencing higher than normal call volumes and invite you to use our convenient digital channels to manage your account with our RAC Mobile App or RAC Web Account. Login or click here to create a RAC Web Account to request an extension if you are eligible.

Your account information is also available 24/7 through our automated phone system by calling 877-722-7299

Keeping you informed

Our Executive Leadership and business readiness teams are monitoring the situation and are in close contact with health authorities, including the Centers for Disease Control and Prevention (CDC)(opens in a new tab), to ensure we’re acting on the latest guidance and information.

We’re committed to keeping you informed through this rapidly changing situation. As it evolves, you can always find the latest information on Truist.com(opens in a new tab). Please do not hesitate to contact us if we can be of assistance with any of your banking needs.

For the latest information about COVID-19, please visit cdc.gov(opens in a new tab) or your local health department website.

Loans are subject to credit approval.

NMLS Consumer Access ID# 1104859(opens in a new tab)

South Carolina License No. SL–1104859 & SLW1–1104859 (PDF)

South Carolina Consumer Loans Pamphlet (PDF)

Regional Acceptance Corporation is an affiliate of Branch Banking and Trust Company(opens in a new tab), member FDIC.

Branch Banking and Trust Company is now Truist Bank. Learn more(opens in a new tab)

BB&T and SunTrust have merged to become Truist. Both institutions will continue to offer independent product lines for a period of time. This may include differing underwriting guidelines, product features, terms, fees and pricing.